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NAEA is a mission-driven organization. It succeeds when committed, focused volunteer groups and staff work collaboratively to achieve the association’s objectives.

A 15-member Board of Directors serves as the governing body. It sets the association’s mission, vision, and goals, and ensures the association operates according to its governing documents and values. The board affirms the association’s purpose and priorities, sets organizational goals, and provides strategic direction and fiduciary oversight. All positions are elected by members.

The Board of Directors determines the committees necessary to further the aims of the association. Scores of volunteers serve on approximately a dozen committees. These volunteers represent the interests, needs, and perspectives of the membership and assist the association in promoting the interest of enrolled agents and providing appropriate services to members.